SYSTEM STATUS: OPERATIONAL

•NAVI MUMBAI, INDIA•AWS & DEVOPS ENGINEERING

CLOUD & DEVOPS ENGINEER

Building Reliable
Infrastructure for
a Scalable Tomorrow

Specializing in AWS cloud infrastructure, Linux server administration, Docker containerization, automated CI/CD pipelines, Prometheus & Grafana monitoring, security hardening, and infrastructure automation.

VIEW GITHUB PROJECTS DOWNLOAD RESUME

CONNECT:GitHub/LinkedIn/hello@piyushprasad.in

INFRASTRUCTURE TOPOLOGY

ap-south-1

Compute & OS

AWS EC2 · Ubuntu Linux 24.04 LTS

Automation & CI/CD

GitHub Actions · Docker · PM2

Security & Hardening

Trivy Scan · UFW Firewall · Certbot SSL

Observability Stack

Prometheus · Grafana · Node Exporter

CORE SPECIALTYPRODUCTION GRADE

Bridging IT Service Management with DevSecOps — turning ticket queues into reliable, automated, observable pipelines.

01/GITHUB PROJECTS

Building, Automating & Securing Infrastructure

Real-world infrastructure automation, cloud architectures, CI/CD deployment pipelines, and security-hardened open source repositories on GitHub.

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02/TECHNICAL SKILLS

Tools & Technologies

A production-tested technology matrix across cloud infrastructure, container orchestration, CI/CD automation, and DevSecOps tooling.

PRIORITY INFRASTRUCTURE STACK12 PRODUCTION TOOLS

Cloud Infrastructure

AWS

EC2 · S3 · IAM · Networking

Operating System

Linux

Ubuntu LTS · CLI · Administration

Containers

Docker

Containerization · Isolation

Orchestration

Kubernetes

Workloads · Deployments

CI/CD Automation

GitHub Actions

Automated Workflows · Runners

Web & Reverse Proxy

Nginx

Reverse Proxy · SSL Termination

Relational Database

MySQL

Data Persistence · Queries

Metrics Collection

Prometheus

Time-Series TSDB · Node Exporter

Observability

Grafana

Dashboards · Alerting

IaC

Terraform

Infrastructure as Code

Version Control

Git

Branching · SSH Keys · VCS

DevSecOps

Trivy

Vulnerability & Secret Scans

DETAILED DOMAIN CAPABILITIES

CLOUD & INFRASTRUCTURE

AWS EC2AWS S3AWS IAMCloudflareDNS Routing

OPERATING SYSTEMS & LINUX

Linux (Ubuntu)Server AdministrationBash ScriptingSystemd Services

CONTAINERS & ORCHESTRATION

DockerDocker ComposeKubernetesContainer Hardening

CI/CD & VERSION CONTROL

GitHub ActionsPipeline AutomationContinuous DeploymentSSH AuthGit

WEB SERVERS & REVERSE PROXY

NginxReverse ProxyLoad BalancingPM2 Process Manager

OBSERVABILITY & METRICS

PrometheusGrafanaNode ExporterServer Health Telemetry

SECURITY & DEVSECOPS

Trivy Vulnerability ScanUFW FirewallCertbot SSL/HTTPSRate LimitingDKIM/SPF/DMARC

DATABASES & RUNTIMES

MySQLSQLiteNode.jsExpress

ITSM & OPERATIONS

ManageEngine ServiceDesk PlusITIL PracticesSLA ManagementIncident Management

OPERATIONAL WORKBENCH

CLI COMMAND SHORTCUTS

PIPELINE DEPLOY GATE

Auto-Deploy Trigger

ACTIVE

TARGET CPU UTILIZATION72%

BASELINE 10%MAX LOAD 100%

PROD RUNNER: HEALTHY (0 FAILS)

03/EXPERIENCE

My Journey

A chronological record of hands-on infrastructure administration, ITSM operations, and evolution into production Cloud & DevOps engineering.

Runtime Solutions

2 yrs

DEC 2024 — PRESENT•Andheri West, Maharashtra, India · On-site

2 PROGRESSIVE ROLES

Junior Cloud Engineer

FULL-TIMECURRENT

SEP 2026 — PRESENT•3 mos

→Administer Google Workspace for the organization: account creation, email configuration, groups, aliases and access permissions.
→Own domain registration, DNS records and hosting across five providers (JaguarPC, GoDaddy, ResellerClub, Tasjeel, SiteGround) for multiple client environments, including renewals and ongoing maintenance.
→Run Windows patching cycles end to end: apply patches, verify system status, and produce infrastructure and patching reports.

Skills:User Account ManagementDNS ManagementGoogle WorkspaceWindows PatchingMulti-Provider Hosting

IT Support & Service Management

FULL-TIME

DEC 2024 — AUG 2026•1 yr 9 mos

→Manage daily IT service operations across multiple locations, handling ticket tracking, prioritization, and resolution while maintaining proper documentation to ensure timely support delivery and consistent service availability.
→Provide day-to-day technical support for hardware, software, network, and system access issues, and maintain IT asset records including device allocation and inventory tracking across teams to improve employee productivity.
→Collaborate with internal teams and vendors to resolve technical problems and reduce downtime, contributing to a more reliable and efficient IT environment.

Skills:Service-Level Agreements (SLA)IT Asset Management (ITAM)Incident ResolutionHardware & System SupportVendor Coordination

Credence Infotech

2 yrs 9 mos

FEB 2022 — OCT 2024•Mumbai, Maharashtra, India · On-site

1 ROLE

IT Service Management Consultant

FULL-TIME

FEB 2022 — OCT 2024•2 yrs 9 mos

→Provided operational support for IT infrastructure, service management, and change management processes.
→Acted as a coordination point between technical teams and stakeholders to ensure smooth and efficient service delivery.
→Monitored service performance and maintained adherence to defined operational standards and client SLAs.
→Contributed to process improvement initiatives to enhance service efficiency and overall customer satisfaction.
→Provided operational support and consultation to improve IT service quality and system reliability.

Skills:IT Service Management (ITSM)ITIL MethodologiesChange ManagementSLA AdherenceService Delivery Coordination

04/CREDENTIALS & EDUCATION

Certifications & Education

Verified professional certifications in cloud architecture, containerization, Linux systems, and foundational academic background.

Professional Certifications

8 CREDENTIALS

Foundation Course on AI Readiness — Google & YouTube

Ministry of Information and Broadcasting

DevOps Complete Course Specialization

Packt (Coursera)

Google AI Essentials Specialization

Google (Coursera)

Ubuntu Linux Professional Certificate

Canonical

Docker Foundations Professional Certificate

Docker, Inc

Education History

3 MILESTONES

Jan 2022 — Mar 2025

Bachelor of Commerce (B.Com)

Tilak Education Society's J.K. College of Science & Commerce

University of Mumbai

Aug 2019 — Jun 2021

Higher Secondary (Commerce)

Allen Swami Vivekanand Junior College

MSSBHS

Jun 2008 — Mar 2019

Secondary School

Tilak Education Society's Tilak Global School

MSSBHS

CREDLY DIGITAL CREDENTIALS

Professional achievements and verified digital certifications.

Cryptographically verifiable digital credentials earned through Credly, validating competency in cloud architecture, infrastructure automation, systems engineering, and DevSecOps.

0 CREDENTIALS VERIFIEDView Credly Profile

05/GET IN TOUCH

Let's Build Something Great

Available for Cloud, DevOps, and DevSecOps engineering roles. Open to discussing infrastructure projects, automated deployment pipelines, and observability systems.